Terms and Conditions
Updated Sep 2, 2026
Terms and Conditions
1. Agreement to Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, intake tools, and consultation platforms provided by Eviction Response (“we,” “us,” or “our”).
By accessing our website or utilizing our services, you agree to be bound by these Terms and our official Privacy Policy. If you do not agree with these Terms, you must discontinue use of our website and services immediately.
2. Age Restriction (18+)
Our website and services are strictly intended for individuals who are at least 18 years of age or older. By accessing this site, filling out intake forms, or utilizing any services provided by Eviction Response, you represent and warrant that you are 18 years of age or older and possess the legal authority and capacity to enter into these Terms. We do not knowingly collect information from or offer services to minors under 18 years of age.
3. Description of Services
Eviction Response provides information, educational resources, document assistance, intake processing, and consultation coordination related to eviction response and tenant assistance.
Unless explicitly stated under a separate, formal legal representation agreement, information provided on this website does not constitute formal legal advice, and using this website does not establish an attorney-client relationship.
4. Description of SMS Program & Messaging Use Cases
By opting in to our text messaging service via website intake forms, contact forms, or electronic requests, you consent to receive recurring automated and manual SMS text communications from Eviction Response.
SMS Messaging Use Cases Include:
- Case Status & Updates: Notifications regarding the status of your eviction intake or case evaluation.
- Consultation Reminders: Reminders for upcoming scheduled consultations, intake reviews, or phone calls.
- Document Requests: Time-sensitive requests to upload or submit court notices, lease documents, or summons.
- Account & Service Notifications: Administrative alerts, response updates, and customer support follow-ups.
5. SMS Terms, Opt-Out, & Disclosures
Mobile Messaging Disclosures & Terms:
- Message & Data Rates Disclosure: Standard message and data rates may apply depending on your cellular service provider and mobile plan.
- Message Frequency: Message frequency varies depending on your ongoing case status, requests, and interactions with our team.
- Instructions to Opt-Out ('Text STOP'): You may opt out of text messaging at any time. To stop receiving text messages, reply STOP to any message received. You will receive a final confirmation text confirming your unsubscription.
- Support Contact Information ('Text HELP'): For support or assistance regarding text messages, text HELP to any message, email us at [email protected], or call +1 760-283-6385.
- Opt-In Data Safeguard: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent exclude third-party sharing.
6. Carrier Liability Disclaimer
Telecommunication wireless carriers (including but not limited to AT&T, T-Mobile, Verizon, Sprint, Cricket, Boost Mobile, and all regional mobile network operators) are not liable for delayed, misdirected, or undelivered messages.
Eviction Response and participating mobile wireless carriers do not guarantee the performance, timing, or delivery of SMS messages, as delivery is subject to effective transmission from your wireless service provider and network availability.
7. User Responsibilities
When using our website and services, you agree to:
- Provide accurate, current, and complete information during intake or inquiry.
- Use our platform solely for lawful purposes related to eviction response assistance.
- Not upload, submit, or transmit false, fraudulent, or misleading legal or personal details.
- Not attempt to disrupt, hack, or compromise the security and operations of our web services.
8. Privacy Policy
Your privacy and data protection are paramount to us. All personal information, case-related details, and mobile contact data collected through this website are handled in strict compliance with our privacy standards and A2P 10DLC carrier requirements.
For detailed information on how we collect, store, process, and protect your information, please review our official Privacy Policy.
9. Intellectual Property Rights
All content, text, branding, graphics, icons, and software components on this website are the property of Eviction Response or its content suppliers and are protected by applicable copyright, trademark, and intellectual property laws. Unauthorized copying or redistribution is strictly prohibited.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Eviction Response shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, or inability to access, our website, resources, or services.
We do not guarantee specific legal outcomes, court rulings, or judicial decisions in any eviction matter.
11. Modifications to Terms
We reserve the right to revise or modify these Terms at any time. Any changes will become effective immediately upon posting to this page. Your continued use of the site following any modifications signifies your acceptance of the revised Terms.
12. Support & Contact Information
If you require technical or case assistance, have questions regarding these Terms and Conditions, or need help managing your SMS opt-in preferences, please contact our support team using the information below:
Eviction Response Support Team
Email: [email protected]
Phone: +1 760-283-6385
Address: 331 Paseo Vista Cir, Palm Desert, 92260, Ca, USA
SMS Help: Reply HELP to any text message for instant assistance.